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Job Listing

Public Safety Radio Dispatcher Trainee

San Jose Fire Department patch featuring a maltese cross

Public Safety Radio Dispatcher Trainee (PSRDT)

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The application period for this position:

January 19, 2024 – February 20, 2024

The annual salary for the Public Safety Radio Dispatcher Trainee classification is $94,057.50 per year. This includes an approximate five percent (5%) ongoing non-pensionable compensation pay and a (3.75%) Public Safety Radio Dispatcher Certification Pay.

Upon successful completion of training, Public Safety Radio Dispatcher Trainees are eligible for promotion to the Public Safety Radio Dispatcher classification. The salary range for the Public Safety Radio Dispatcher classification is currently $ 104,457.99 – $126,981.03 annually. This includes an approximate five percent (5%) ongoing non-pensionable compensation pay and a (3.75%) Public Safety Radio Dispatcher Certification Pay.

For more information about San José Fire Department Communications, visit: www.sjfd911.org

  • The PSRD position is a dynamic and integral link in the chain of public safety. PSRDs serve a critical role in assuring that emergency services are delivered promptly and effectively.
  • PSRDs answer 9-1-1 emergency and non-emergency calls for fire department and emergency medical assistance.
  • PSRDs provide life-saving instructions to callers until responders arrive.  This includes providing over-the-phone instructions on CPR, choking rescue, and childbirth, along with ensuring caller safety during fire, HAZMAT, and other dangerous incidents.
  • PSRDs ensure that responders are sent to the correct location, equipped with the information they need to handle the emergency.
  • PSRDs support the needs of responders throughout emergency incidents.  They assist incident commanders with managing and tracking resources, mobilizing logistical needs and ensuring personnel accountability and safety.
  • The PSRDT position is the San Jose Fire Department’s entry-level classification for those interested in a challenging and rewarding career in the field of 9-1-1 emergency communications.
  • Lateral applicants also welcome
  • Additional pay and benefits:
    • Shift differential payment
    • Bilingual pay differential
    • $500 uniform allowance
    • Medical, dental and vision plans
    • City of San José retirement

To apply for this position, visit:

https://www.governmentjobs.com/careers/sanjoseca/jobs/4354644/public-safety-radio-dispatcher-trainee