Position: 911 Emergency Services Dispatcher
Salary: $15.13/hour – Full-time/Eligible for County Benefits
Closing Date: Open Until Filled
Purpose Of Class/Primary Function
The principal function of an employee in this class is to answer emergency and non-emergency calls for police, fire, medical and other emergency services using a multi-line telephone and 911 systems. Employees in this class are responsible for fast, efficient, and accurate receiving, dispatching, and processing of calls and messages from and to fire, police, and emergency medical services vehicles and personnel on an assigned shift. The work is performed under supervision of the Dispatch Supervisor with direction from the Lead Dispatcher. Some latitude is granted for the exercise of independent judgment and initiative. The principal duties of this class are performed in a general office environment, frequently under stressful conditions.
The 911 Emergency Services Dispatcher position requires, with or without reasonable accommodation, lifting or moving up to 25 pounds occasionally. The employee is regularly required to sit; stand; walk; bend; stoop, and stretch. The employee is frequently required to use hands to operate a computer keyboard, radio and communications equipment, and standard office equipment; to handle or feel; and to reach with hands and arms.
- Must have a high school diploma, GED certificate, or school transcripts
- Must be at least 18 years of age
- Must have a valid Idaho Driver’s License
- Must be able to type 55 WPM (A typing certificate (test) will need to be obtained through the Department of Labor)
- Must have no Felony convictions
- Must have no Misdemeanor convictions within the last 5 years
- Must be able to pass a background check (criminal-character-credit), polygraph test, and a pre-employment drug screening
Disqualifying Drug Usage
- Sale, delivery and/or cultivation of any controlled substances including but not limited to marijuana, methamphetamines, amphetamines, cocaine, heroin, prescription drugs without a legal prescription and/or license and hallucinogenic drugs; such as LSD, mushrooms, and acid
- Use of marijuana within the past year
- Use of synthetic substances such as “spice” with in the past year
- Any use of illegal hard drugs to include: meth, heroin, cocaine, LSD, PCP
- If use of marijuana and/or synthetic drugs, such as spice, is between one and three years, please contact Chief Deputy Jeff Gardner for additional information.
- If use or abuse of prescriptions drugs, even those not prescribed to you, is between one and three years, please contact Chief Deputy Jeff Gardner for additional information.
Employment Requirements for a 911 Emergency Services Dispatcher
- Must have the ability to work rotating shifts (days, nights, weekends, and holidays)
- Must be able to spell correctly
- Must be able to speak English clearly and concisely
- Must be able to perform multiple tasks efficiently
- Must have excellent written and oral communication skills
- Must be able to make decisions in all emergency situations
- Must be able to relay information with speed and accuracy
- Must have sufficient hearing to use a telephone and radio headset
- Must be able to successfully complete the 16 week Dispatcher training program
- Must obtain certification as an Emergency Medical Dispatcher with certification in First Aid and CPR
- Must be able to successfully complete the Idaho POST Basic Dispatch Academy
- Must be able to obtain a Notary Public Certification
- Must be able to complete the 1 year probationary period
- Must be able to obtain Idaho Law Enforcement Teletype System (ILETS) and NCIC certification
- Items that must be attached to the Sheriff’s Office Application
- A copy of your high school diploma or GED certificate
- A copy of your valid Idaho Driver’s License
- A Resumé
- A copy of your Typing Certificate (test) from the Department of Labor
Bingham County offers a competitive benefits package including membership in the Public Employee Retirement System of Idaho (PERSI), paid time off, holiday pay, as well as medical, dental, vision and life insurance. If you would like to view all of the benefits Bingham County offers our full-time employees, please visit our website: www.co.bingham.id.us, then click on Human Resources and that will take you to our web page and on the right side you will see “Employee Benefits”, if you click on this you will be directed to our Benefits page.
How to Apply
You will need to pick up the Application at the Bingham County Courthouse, Department of Human Resources, Room 110 or you may find the application on our website: www.co.bingham.id.us. When you have completed the Application and have attached all of the required documentation, you may submit it by bringing it to the address listed above, or you may mail it to this address: 501 N Maple #202, Blackfoot, Idaho 83221. If you chose to mail it, the postmark must be by the closing date of this job posting. You may also fax the paperwork to (208) 782-2681 or email it to:firstname.lastname@example.org.
If you do not fill out the application completely or do not attach the required documentation, you will not be considered for this job posting.
Nathan Satterthwaite, Director Phone #: (208) 782-3110
Julie Conan, Technician Phone #: (208) 782-3111
Fax #: (208) 782-2681
DEPARTMENT of HUMAN RESOURCES
501 North Maple #202
Blackfoot, ID 83221
Bingham County is an Equal Opportunity Employer