Being consistent often depends on the ability to keep one’s emotions in check with a challenging caller.
Random can be exact
Dispatch lingo has a learning curve
Minimizing the time to hands on chest
Take care of yourself to take care of callers
New thought patterns embrace value and self-worth
The answer is fluid
GIS enhances dispatcher support of the emergency, the responders, and the citizens.
More and more places are classifying emergency dispatchers as first responders
Tough calls take knowing the Rules and Axioms