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Ask Doc

Jeff Clawson, M.D., and Brett Patterson Everyone,   I had an agency ask me if the Academy has a recommended process for transferring callers from one dispatch center to another, and if so, is there a minimum set of questions the answering point should ask prior to transferring the caller? Is this sort of thing safe?

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How “Black Lives Matter” and Should Reinforce Our Values in the Realm of Emergency Dispatch

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Unified Protocol Theory

Jeff Clawson, M.D. Doc,  I think I know a lot about what the Academy does by the regular output of new protocol versions, update guides, the various training curricula, CDEs, and QA standards. Even some completely new protocols like the PAIs for “Stop the Bleed” tourniquet application that I was “secretly” told about recently are

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