"Nothing compares to having your A-team on, answering 911 calls, and talking to crews all while your fingers are flying across the keyboard recording the information".
A look at how trending sports injuries, and in particular concussions, are requiring EMTs and EMDs to be on their toes when it comes to Traumatic Brain Injury (TBI).
A look at the PPDS' Active Assailant (Shooter) Protocol and and how emergency dispatchers and calltakers play a critical role when such unfortunate tragedies happen.
The Americans with Disabilities Act covers post-traumatic stress disorder (PTSD)
Yoga can be a great resource to help dispatchers to balance mind, body, and spirit.
Stress overloads for calltakers and dispatchers can come from a variety of sources and experiences.
Communication centers programs, resources, and specialized personnel can help telecommunicators cope with stress.
A clinical pyschologist looks into the difficult and stressful profession that is emergency dispatch.
For better or for worse, emergency dispatch employment and stress tend to go hand-in-hand. Here's how to manage that.
An interview with Michelle M. Lilly, Ph.D., about Post Traumatic Stress Disorder (PTSD) as in relates to emergency dispatchers and communication centers.