Features

ECHO AND NEIGHBORS PROGRAMS ARE AN ETHICAL CALL TO MAKE

By Greg Scott Neighbors Saving Neighbors demonstrates a pragmatic use of the ECHO Determinant in the Medical Priority Dispatch System (MPDS). ECHO—the highest priority level in all three Priority Dispatch Systems (MPDS, FPDS, PPDS)—was first added to MPDS v11.0 in 2000 (and shortly after to the FPDS and PPDS). It provides for early notification of,

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IN THE STRESS OF TIMES

By Jim Lanier How did you become so invested in the issue of 9-1-1 stress and resiliency? Like many others 25-plus years ago, I came from the old school of public safety stress management: Suck it up and move on. As a field responder, 9-1-1 dispatcher, and calltaker, I got my fair share of mental

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