Story Vault

Infectious diseases raise alarm in bystander-applied assistance

• February 7, 2012
• Story VaultUncategorized
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• 2.5K

Baby book includes EMD’s name for special role she played

• February 7, 2012
• Story VaultYour Space
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• 944

No-failure standard keys center’s success

• February 7, 2012
• Ace AchieversBest PracticesStory VaultUncategorized
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• 4.7K

Baby makes debut despite less than optimal timing

• February 7, 2012
• Story VaultYour Space
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• 1.1K

Data and ideas fuel IAED research

• February 7, 2012
• Academic ResearchBest PracticesResearchStory VaultUncategorized
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• 1.2K

By Kevin Pagenkop Quality assurance professionals are not always the most popular people in the center; fellow workers do not compete for their attention but, rather, they avoid it. In most communications centers, the staff demonizes the QA support, and management challenges the QA process when it comes time to propose the annual budget. But

• February 6, 2012
• Story Vault
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• 1.1K

By Lora Reed, Ph.D. The wellness of emergency dispatchers is paramount to the profession. Dispatchers are the first in the chain to set into motion a series of vital activities that coordinate the efforts of other responders, individuals, and communities. They are intuitively caring individuals, which is often reflected in their level of wellness. In

• February 6, 2012
• Story Vault
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• 1.2K

By John R. Brophy The first quality of a great leader is to have followers. That might be the most famous saying that goes without saying in the modern “all-for-all” work environment of emergency services dispatching. The job is a working definition of the term “group effort.” Team dispatch hears from team public who needs

• February 6, 2012
• Story Vault
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• 1.1K

Bear provides close up

• February 6, 2012
• Story Vault
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• 1.3K

"It's been an incredible 16 years since first becoming acquainted with the medical dispatch protocol, Dr. Jeff Clawson, and a staff that has since more than tripled."

• February 6, 2012
• Story Vault
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• 1K