Journal+

A strong and supportive team culture, belief in the role and education are some strategies that can help to manage emotional labour within emergency ambulance call-taking.

• July 22, 2020
• Journal+
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• 1.7K

Public institutions like 911 depend on social trust. Without it, members of the public would not call ECCs in their moments of greatest need

• July 22, 2020
• Journal+
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• 1.7K

As part of our reclassification article in the May/June Journal, we are providing two proclamations that are helping to move the campaign forward.

• June 24, 2020
• Journal+
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• 510

Not always in sync with 911 reality

• June 4, 2020
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• 677