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By Brett Patterson Brett: We had a debate whether to triage an incident as trauma or sick, using this scenario as an example: A female is brushing her teeth. Her jaw locks up. What would you recommend? Angela D. Thomas, EMD Fulton County Emergency Communications Center Atlanta, Ga., USA Angela: As you have discovered, the

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By Heather Darata A community arts poetry contest at age 10 and a teacher recognizing a student’s talent gave Carla Christopher an interest she could carry no matter the destination. “I was hooked,” said Christopher, now a York County (Pa.) 9-1-1 dispatcher. “Writing was something that I could take with me anywhere.” Christopher’s love of

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