WE ARE DISPATCH

Here's what some veteran dispatchers and calltakers say about their careers and public misconceptions about the profession.

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CAREER OF CHOICE

"Nothing compares to having your A-team on, answering 911 calls, and talking to crews all while your fingers are flying across the keyboard recording the information".

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AT THE HEAD OF THE ISSUE

A look at how trending sports injuries, and in particular concussions, are requiring EMTs and EMDs to be on their toes when it comes to Traumatic Brain Injury (TBI).

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WHEN BULLETS FLY

A look at the PPDS' Active Assailant (Shooter) Protocol and and how emergency dispatchers and calltakers play a critical role when such unfortunate tragedies happen.

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