Kootenai County, Idaho (USA)

The Kootenai County Sheriff’s Office seeks Emergency Communications Officer (ECO) applicants. 

Are you positive and energetic, with a passion for public service?  The ideal candidate will have:

  • Ability to think quickly
  • Ability to work under stressful conditions
  • Ability to use critical thinking skills to make quick decisions
  • Clear speech, hearing accuracy, and visual acuity
  • Ability to listen carefully
  • Ability to communicate effectively with the public, first responders, and outside agencies
  • Ability to remember oral and written instructions
  • Ability to write clearly and spell correctly
  • Developed typing skills or keyboard familiarity
  • Ability to interface with the computer
  • Ability to type and talk simultaneously
  • Ability to remain calm while dealing with frightened, hysterical or angry callers
  • Ability to work in a team environment and work well with others

Located in beautiful Coeur d’Alene, Idaho, the Kootenai County Emergency Communications Center serves as the primary Public Safety Answering Point (PSAP) in Kootenai County.  ECOs answer both emergency and non-emergency phones while providing Law Enforcement and Fire/EMS dispatch services to 14 emergency response agencies and the community.  The Center is a 24-hour, seven day a week operation, therefore, applicants must be willing to work the following:

o    12 hour shift work

o    Day, swing and graveyard shift

o    Holidays

o    Overtime on short notice

Starting wage is $18.97 – $25.80 (includes .50 shift differential) depending on experience.  Kootenai County offers an excellent and comprehensive benefits package, 11.94% employee contribution to PERSI, and the Public Service Student Loan Forgiveness Program.

To apply please visit www.governmentjobs.com/careers/kcgov

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