Calm in the Chaos
My account is one of chaos and shock, but more importantly, it is a story of leadership and teamwork.
[ Read More ]Jimmy Raftery
Engine 6 comes over the radio screaming, "Manhattan Transmit a Second Alarm!!! We just had a plane hit the Trade Center!!!!" The phone lines exploded.
[ Read More ]Overlooked, Seldom Found
Asking Not alert patients to complete Stroke Diagnostic Tool can be clinically revealing.
[ Read More ]Long Way Back Home
Some situations weighed more heavily on her than others but not to the extent of the call convincing her to leave.
[ Read More ]Never Have I Called 911
I was told IAED™ is not like any place I worked in before. And they were right.
[ Read More ]Protocol 21 or Protocol 6?
This EMD made her decision in the moment, the response was appropriate.
[ Read More ]Where’s The Logic
I don’t want to teach to my students we need to trick ProQA and enter the answer “refuse to complete the request.”
[ Read More ]How Do You Define Leadership?
The responses may also differ based upon the position of the individual asked.
[ Read More ]Partners In Stress
FirstWatch, the International Academies of Emergency Dispatch®, and EMS World set out to learn about the current state of dispatch and field crew relations.
[ Read More ]Don’t You Cry No More
Peer support team provides support for calltakers and dispatchers who are distressed after a critical incident or the day-to-day cumulative stress.
[ Read More ]OnStar Has You Covered
A member can call for any protocol and receive help - and not just directions.
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