Domestic Violence
Emergency Dispatchers have the power to help victims of domestic violence.
[ Read More ]Knowing Your Neighbors
When you know every single person in town, the likelihood of getting a call from someone you know is basically 100%.
[ Read More ]Hong Kong’s Front Line
Editor’s Note: The March/April issue of the Journal takes a look at the Hong Kong Fire Services Department (FSD) communication center. The Q&A that follows introduces you to the center
[ Read More ]REDCOM – Fire Ready
Listen to Emergency Dispatchers Evonne Stevens and Krista Butts recount their experiences with wildfires devastating Northern California.
[ Read More ]How I “Discovered” The Protocols
This decision support tool has changed emergency dispatch
[ Read More ]Hard Working Rewards
Taney County Ambulance District communications team keeps pushing ahead
[ Read More ]So, What Do You Do?
I get to work closely with talented programmers, artists, designers, and other writers to make this training a reality.
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