Happy Reunion
Erin Berry took home the prestigious Dispatcher of the Year Award at this year's NAVIGATOR.
[ Read More ]HAPPENING APPS
As more people use cellphones to call for emergency help, these apps can help dispatchers send help.
[ Read More ]Trench Duty
Former dispatcher Ricardo Martinez II has seen and heard it all during his career.
[ Read More ]Lights-and-Siren Hazards
The decision to send ambulances lights-and-siren can be a difficult one.
[ Read More ]ANGLES AMONG THEM
Technical Rescue Teams play critical role in assisting with high-angle rescue.
[ Read More ]BEAUTY AND BEAST
All sorts of animals can pose a risk to human safety—and the average number of attacks may surprise you.
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