By Journal Staff
People with hearing loss are being shown how to access 9-9-9 for an ambulance in a new online video available on YouTube.
Motorcycle Paramedic Richard Webb-Stevens, who has hearing difficulties himself, uses British Sign Language in the film to tell deaf, hard-of-hearing, and speech-impaired people how to use the emergency SMS service.
Once registered, users can send a text message to request help from the ambulance, fire, police, or coast guard.
Webb-Stevens volunteers with the LAS Deaf Awareness Forum to develop and maintain links between ambulance staff and London’s deaf, hard-of-hearing, and speech-impaired community. Last year, he appeared on BBC’s See Hear and was interviewed about his work caring for patients with the motorcycle response unit.
How to register using SMS text messages:
1.Send the word “register” in an SMS message to 9-9-9
2.You will then receive SMS messages about the service
3.When you have read these SMS messages reply by sending “yes” in an SMS message to 9-9-9
4.You will receive an SMS message telling you that your mobile phone is registered or notifying you if there is a problem with your registration
