High-Priority Calls
Preparation avoids hitting panic button
[ Read More ]The Calm for Their Storm
Las Vegas dispatchers provide solace and direction during and after terrible tragedy.
[ Read More ]WHEN BULLETS FLY
A look at the PPDS' Active Assailant (Shooter) Protocol and and how emergency dispatchers and calltakers play a critical role when such unfortunate tragedies happen.
[ Read More ]FIRSTHAND INDEMNITY
Virginia Tech plan handles second shooting efficiently
[ Read More ]
