Art Braunschweiger

Losing one of your own puts things in perspective

• August 6, 2019
• From the EMD Side
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• 2
• 838

Dispatchers are tough, to a point

• April 30, 2019
• From the EMD Side
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• 561

One world, one Protocol

• December 3, 2018
• ColumnsFrom the EMD Side
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• 0
• 535

The challenges of handling third-party callers

• September 12, 2018
• From the EMD Side
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• 0
• 710

ProQA’s built-in skill builder

• July 11, 2018
• From the EMD Side
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• 0
• 874

Always go for the turnaround

• April 2, 2018
• From the EMD Side
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• 0
• 840

Part 2: More than just a number

• February 2, 2018
• Technically Speaking
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• 0
• 2.2K

What do you do when the pet is the patient?

• September 8, 2017
• From the EMD Side
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• 0
• 898

National Public Safety Telecommunicators Week, April 9–15, 2017, provides the opportunity.

• February 15, 2017
• Your Space
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• 6.9K

Art Braunschweiger looks at the topic of the ProQA calltaking software and its override feature.

• December 19, 2016
• Technically Speaking
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• 0
• 985