dispatchers share

CONNECTING THE DOTS

“I took a call from a mother who found her 12 year old son “not breathing”. She was upset but able to work with me to try to help her son. When we got to the point on the protocol where I instructed her to get him flat on the floor and remove any pillows

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IMPORTANCE OF AFTER ACTION REPORTS

“The biggest impact on my career was a call I took in which a caller told me that a young adult male was standing on top of a high-rise hotel, acting like he was going to jump. It was right after shift change and most of the officers were still at the police station after

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GO BEYOND THE QUESTIONS

“[My most memorable call was when I was] able to help gather information on a missing and suicidal female that wanted to die due to her boyfriend passing away 2 weeks prior.  She had left a note and no one knew where she was after several hours of looking.  Upon questioning family members of the boyfriends passing and burial, I was

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KIDNAP CALL

“The call that has made the biggest impact on my 11 year career thus far is the the call I took from a young woman who had been abducted.  She called 9-1-1 and threw her cell phone on floorboard of the vehicle. The phone provided an open line allowing me to track the vehicle for 20 minutes. While locating

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IMPORTANCE OF AFTER ACTION REPORTS

“The biggest impact on my career was a call I took in which a caller told me that a young adult male was standing on top of a high-rise hotel, acting like he was going to jump. It was right after shift change and most of the officers were still at the police station after

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STORK STORY

“The call that had the most impact on me this far, is one morning during shift change after working all night, I took a call from a male that his wife was in labor. They were in a gas station parking lot and my caller “dad” was about to loose it. We went ahead and started fire

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