EMD

IT’S ABOUT YOU

By Michael Rigert I’m in awe of you. In fact I’m downright flabbergasted at the amazing job that you as emergency dispatchers perform, often with fewer resources, compensation, and public acclaim than your counterpart first responders. Though I’ve never been in your shoes, I’ve talked with you numerous times in my former life as a

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GO BEYOND THE QUESTIONS

“[My most memorable call was when I was] able to help gather information on a missing and suicidal female that wanted to die due to her boyfriend passing away 2 weeks prior.  She had left a note and no one knew where she was after several hours of looking.  Upon questioning family members of the boyfriends passing and burial, I was

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‘ROCKY’ EMD IS QUEENSLAND DISPATCHER OF THE YEAR

By IAED Staff Narelle Smith, a Queensland (Australia) Ambulance Service (QAS) EMD, seldom looks back on her former career in the insurance industry. It’s not that she disliked the business or was actively looking for a new job at the time; she was, however, suddenly faced with two life-changing options. Smith could move to Brisbane when

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