INVASION OF THE SNOWBIRDS
Tracey Barron breaks down an abstract published in the Annals of Emergency Dispatch & Response (AEDR) that gives insights into a technological solution to locate callers on the golf course.
[ Read More ]FOR THE CHILDREN
A story about how a call center specialist with a desire to help missing and abused kids became the director of the two call centers for the National Center for Missing & Exploited Children (NCMEC).
[ Read More ]WHEN BULLETS FLY
A look at the PPDS' Active Assailant (Shooter) Protocol and and how emergency dispatchers and calltakers play a critical role when such unfortunate tragedies happen.
[ Read More ]GREATEST DAY EVER
Medals and cupcakes celebrate intrepid caller
[ Read More ]CHILD IN THE HOT SEAT
Laws limit liability for breaking into vehicles to save sweltering child.
[ Read More ]GET OUT FAST!
Sinking Vehicle Protocol built on expert's research
[ Read More ]NEIGHBORS SAVING NEIGHBORS
'Heart-friendly' community rushes AEDs and CPR to the rescue
[ Read More ]NO MATTER WHAT’S DEALT
Hialeah has another ACE up its sleeve
[ Read More ]DOG DAY EVENING
Protocol applies to more than just people
[ Read More ]DANCE OFF
Dispatcher’s talent and passion score him fourth-place finish in TV show competition
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