human connection

The human touches are what will set your calls apart. In protocol-based call handling, they’re called enhancements.

• January 28, 2021
• From the Dispatch Side
• 0
• 0
• 328

Even though things are different right now, there is one thing that hasn’t changed: People are still calling 911.

• January 26, 2021
• Dear Reader
• 0
• 0
• 259

Compassion can exist at a distance

• May 13, 2020
• Web Exclusives
• 0
• 0
• 374