January/February 2013

“The call that has made the biggest impact on my 11 year career thus far is the the call I took from a young woman who had been abducted.  She called 9-1-1 and threw her cell phone on floorboard of the vehicle. The phone provided an open line allowing me to track the vehicle for 20 minutes. While locating

• July 2, 2014
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“The call that had the most impact on me this far, is one morning during shift change after working all night, I took a call from a male that his wife was in labor. They were in a gas station parking lot and my caller “dad” was about to loose it. We went ahead and started fire

• June 24, 2014
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Changing co-workers begins with you

• February 24, 2014
• Navigator RewindStory VaultUncategorized
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Colorado center top of the state

• February 24, 2014
• Ace AchieversStory VaultUncategorized
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By Tom Nedzbala Up on the housetop the owner heard a big noise, the reindeer were so loud that he lost his poise, a man dressed white & red with a bag and all, the alarmed resident then made a 911 call. Ho-Ho-Ho, we got a hot call, Ho-Ho-Ho we get to go Code-3 and

• December 17, 2013
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By Tom Nedzbala Twas the Night Before Christmas in the Dispatch Center A very touching version of Clement Moore’s ‘Twas the Night Before Christmas. A warm tribute to all dispatchers & police officers everywhere. ‘Twas the night before Christmas, and all throughout comm. We sat at our consoles, expecting it calm the Dispatchers with their

• December 17, 2013
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Extra pins honoring baby delivery came in handy

• November 18, 2013
• Story VaultYour Space
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Will the real stroke please raise your arms?

• October 14, 2013
• Ask DocStory Vault
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By IAED Staff Twelve days on the road gave eight agencies in Ireland a first-rate experience in the use of MPDS Version 12.2 in ProQA and AQUA by PDC Clinical Support Representative Louise Ganley and PDC Implementation Specialist Mario Foletti. “We’ve been through this before,” Ganley said. “But this time we gave ourselves a little

• February 26, 2013
• InternationalStory VaultUncategorized
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By IAED Staff The International Academies of Emergency Dispatch (IAED) and Priority Dispatch Corp. (PDC) have a habit of finding the prestigious addresses to locate their offices. And the latest move by the IAED/PDC team in the U.K. just goes to prove it. As of Sept. 28, 2012, the combined offices took up residence at

• February 26, 2013
• InternationalStory VaultUncategorized
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