January/February 2013

KIDNAP CALL

“The call that has made the biggest impact on my 11 year career thus far is the the call I took from a young woman who had been abducted.  She called 9-1-1 and threw her cell phone on floorboard of the vehicle. The phone provided an open line allowing me to track the vehicle for 20 minutes. While locating

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STORK STORY

“The call that had the most impact on me this far, is one morning during shift change after working all night, I took a call from a male that his wife was in labor. They were in a gas station parking lot and my caller “dad” was about to loose it. We went ahead and started fire

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LET’S TAKE A ROAD TRIP

By IAED Staff Twelve days on the road gave eight agencies in Ireland a first-rate experience in the use of MPDS Version 12.2 in ProQA and AQUA by PDC Clinical Support Representative Louise Ganley and PDC Implementation Specialist Mario Foletti. “We’ve been through this before,” Ganley said. “But this time we gave ourselves a little

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