Web Exclusive

‘JUST’ A COLUMN

Welcome to our new Journal Web Exclusive column by Heather Darata entitled A Way With Words. Heather will take a look at how the words we choose affect everything from our language and how we communicate to their impact to emergency dispatch and the medical, fire, and police protocols.

[ Read More ]

VIDEO GAMES A STRESS ELIXIR?

Tammy Spath looks at how video games may be the perfect outlet for dispatchers and calltakers to reduce stress on breaks. New research shows that video games like Pokémon GO may actually help an individual create Post Traumatic Stress Growth (PTSG) rather than the more negative PTSD.

[ Read More ]