Fast Track To Help
Just a few weeks after dispatcher Elise Rodriguez helped a caller perform CPR on her husband, she got to meet to thankful couple.
[ Read More ]Bull’s-Eye
Dispatcher Kit Edwards has plenty of outside interests to help keep her life balanced.
[ Read More ]Training Standards
Hamilton County PSC, Noblesville, Indiana, USA, recently received sizable funding to assist with its training program.
[ Read More ]Never Off The Clock
Las Vegas, Nevada, USA, dispatcher Anthony Bruno honored for lifesaving heroics on his way home from dispatching shift.
[ Read More ]Trench Duty
Former dispatcher Ricardo Martinez II has seen and heard it all during his career.
[ Read More ]THANK A DISPATCHER
National Public Safety Telecommunicators Week, April 9–15, 2017, provides the opportunity.
[ Read More ]MORE TO DISPATCH
Jennifer Siracusa, a dispatch supervisor with Seminole County Fire, Sanford, Florida, USA, talks about dispatchers are co-workers, friends, family—as lifesavers.
[ Read More ]SPOKES IN A WHEEL
Dave’s head pitched back and his breathing became labored. His wife, Karen, knew something was terribly wrong.
[ Read More ]LUCKY HAT-TRICK
There were no spare shoelaces or balls of string in the car, and dad couldn’t leave the car to flag down a motorist in hopes of borrowing a stranger’s shoelace.
[ Read More ]COFFEE TO GO, PLEASE
A Denver 911 Communication Center EMD uses the MPDS' Childbirth Protocol to help a mother deliver her child in the most unlikely of places—a coffee shop.
[ Read More ]FOR THE CHILDREN
A story about how a call center specialist with a desire to help missing and abused kids became the director of the two call centers for the National Center for Missing & Exploited Children (NCMEC).
[ Read More ]PAVED IN SUCCESS
Hall Ambulance EMD recognized with state honors for her excellence on the job.
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