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How “Black Lives Matter” and Should Reinforce Our Values in the Realm of Emergency Dispatch
[ Read More ]Human Truths
We must acknowledge our biases and triggers; and acknowledge that the lens we see through is not the only lens or the right lens.
[ Read More ]Keep Your Questions Straight
Asking the right questions focuses the incident for response.
[ Read More ]Thriving Through Well-Being
Putting your health and well-being first is key to thriving in demanding profession.
[ Read More ]Saving Lives Matters Most
Scottish Ambulance Service EMD Lewis Martin honored for over-the-phone CPR for patient in sudden cardiac arrest.
[ Read More ]Watch Your Ps & Qs
Heidi DiGennero Ever had an open mike? Heard someone say something they really shouldn’t have said over the phone or radio? It’s probably recorded and now public record. Public record is subject
[ Read More ]Mother And Baby
The baby has been born and PAIs are being followed and the mother or the caller asks when they can pick the baby up/hold it/feed it.
[ Read More ]Chest Pain, Pregnancy, And Aspirin
Nowhere on the chest pains card do you ask if she is pregnant, yet she is of childbearing age.
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