Ask Doc
How “Black Lives Matter” and Should Reinforce Our Values in the Realm of Emergency Dispatch
[ Read More ]Jerry Overton
Dispatch informed me that a plane had hit the first tower, and when the second plane hit, we (Richmond Ambulance Service in Richmond, Virginia) went into emergency mode.
[ Read More ]Joseph Lovero
Joe’s shift at the Jersey City Fire Department communication center ended shortly after the first plane struck the south tower of the World Trade Center on Sept. 11, 2001.
[ Read More ]Lenore Brady
The smoke billowing from the South Tower mesmerized Lenore - “this can’t be happening, it was surreal,” she thought to herself – and then her cell phone rang.
[ Read More ]Calm in the Chaos
My account is one of chaos and shock, but more importantly, it is a story of leadership and teamwork.
[ Read More ]Jimmy Raftery
Engine 6 comes over the radio screaming, "Manhattan Transmit a Second Alarm!!! We just had a plane hit the Trade Center!!!!" The phone lines exploded.
[ Read More ]Overlooked, Seldom Found
Asking Not alert patients to complete Stroke Diagnostic Tool can be clinically revealing.
[ Read More ]Long Way Back Home
Some situations weighed more heavily on her than others but not to the extent of the call convincing her to leave.
[ Read More ]Never Have I Called 911
I was told IAED™ is not like any place I worked in before. And they were right.
[ Read More ]Protocol 21 or Protocol 6?
This EMD made her decision in the moment, the response was appropriate.
[ Read More ]
