Emergency dispatcher performance can improve with proper coaching

What you should know about Protocol 51

Distinguish between trauma and medical situation

It's the MVA KQ that matters most

Does it mean what you think it means?

FPDS always on the move.

Precision and detail are of the utmost importance in the emergency medical field.

The differences between missing, runaway, and lost or found people

EIDS Tool is key to tracking and surveillance

Nothing passive about an individual’s interaction with the information coming in from various sources.