We Train For This
On Jan. 16, Snohomish County 911 received a call that would result in the first laboratory-confirmed case of COVID-19 in the United States.
[ Read More ]A Deeply Felt Loss
Lessons learned in tragedy - active assailant at Mercy Hospital
[ Read More ]Better Run at Longer Life
High tech innovations fuel life saving advances in emergency dispatch
[ Read More ]They Are The Ones
This year, Onesie Day will be held on September 4th.
[ Read More ]Beyond The Bill
Texas reclassification highlighted what Montgomery County Hospital District already recognized.
[ Read More ]Managing the Costs of Emotional Labor in Emergency Ambulance Call-Taking
A strong and supportive team culture, belief in the role and education are some strategies that can help to manage emotional labour within emergency ambulance call-taking.
[ Read More ]Ensuring Trust in 911
Public institutions like 911 depend on social trust. Without it, members of the public would not call ECCs in their moments of greatest need
[ Read More ]Proclaim & Reclassify
As part of our reclassification article in the May/June Journal, we are providing two proclamations that are helping to move the campaign forward.
[ Read More ]Public Highway Expectations
Not always in sync with 911 reality
[ Read More ]Keeping The Connection
Compassion can exist at a distance
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