By IAED Staff
The March/April Journal of Emergency Dispatch might make you laugh and cry.
On the lighter side, readers should certainly get a kick from a feature story chronicling the mishaps on a family vacation through fire, police, and medical protocols. Chalk up the family’s safe arrival home to PDIs and PAIs they receive along the way.
A second feature is sobering with its look at the opioid epidemic sweeping the country. The Centers for Disease Control and Prevention attributed 17,536 deaths to prescription painkillers in 2015, an increase of 4 percent from the previous year. Emergency communication centers are pitching in to curb problems through real-time surveillance, PAIs, and overall awareness of callers in danger of overdose.
As always, members can look forward to fulfilling their continuing dispatch education requirements by completing the quizzes accompanying the two CDEs. We also highlight Allina Health EMS communication center in Minneapolis, Minnesota, USA, and the Joint Emergency Services Control Centre (JESCC), Guernsey, U.K.
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