Best Practices

The baby has been born and PAIs are being followed and the mother or the caller asks when they can pick the baby up/hold it/feed it.

Nowhere on the chest pains card do you ask if she is pregnant, yet she is of childbearing age.

How we give “DIY” Heimlich instructions.

Permission to act is in the call for emergency help.

Miami Beach PSCD became the world’s 18th Triple ACE Accredited Center in early March 2020.

My callers trust me to know what to do, and I hold myself accountable to not let them down.

Wind causing damage like Joseph McCarville had never seen during all his years in Iowa (USA).

Despite the long-term reliance on L&S, it is not a risk-free practice.

Five principles encouraging better working relationships begin with the letter R: Rapport. Relaxed. Rationale. Relate. Research.