Best Practices

The use of lights and sirens has long been a debate in emergency response. When is this response appropriate?

Brett Patterson fields a question from a comm. center unsure whether to choose Protocol 26 or 28.

Hamilton County PSC, Noblesville, Indiana, USA, recently received sizable funding to assist with its training program.

Housed in a bunker, Brevard County (Florida, USA) Fire Dispatch is located right in the heart of hurricane country.

Southeast Emergency Communications went the extra mile to achieve its recent ACE status.

Dr. Clawson looks back at an article published in 1988 that discusses errors in EMS dispatching.

First ACE was accomplished for the people.

Waukesha County Communications excels in building community.

Protocol 30 handles both of these questions.

Recent conference explores advances in EMS and dispatch.