Best Practices

Evaluating consciousness first is standard of care

Risk/benefit issue favors withholding Narcan if patient is awake

Protocols vs. guidelines—choose very carefully

How do you handle falls on escalators?

Gallatin County has it all

This EMD made her decision in the moment, the response was appropriate.

I don’t want to teach to my students we need to trick ProQA and enter the answer “refuse to complete the request.”

Peer support team provides support for calltakers and dispatchers who are distressed after a critical incident or the day-to-day cumulative stress.

A member can call for any protocol and receive help - and not just directions.

It’s time we start doing it right, not just fast.