Best Practices

Protocol 36 used for Swine Flu and now for COVID-19

Guernsey Police communications is one of a kind

A male has been electrocuted. He isn’t breathing. Which CPR pathway do you take—Ventilations 1st or Compressions 1st?

Hong Kong communications aces standard setting

Editor’s Note: The March/April issue of the Journal takes a look at the Hong Kong Fire Services Department (FSD) communication center. The Q&A that follows introduces you to the center responsible for coordinating firefighting and rescue on land and at sea and emergency ambulance services. The center is an Accredited Center of Excellence (ACE). Q&A

This decision support tool has changed emergency dispatch

Having an experienced EMD beside you can make all the difference

Mentoring builds relationships that work

Do we tell them to take with a mouthful of water?

Northwest Territories goes live with 911 public safety answering point, located in Yellowknife