Features

Enjoy a satisfying career—with the Academy’s help

During a natural disaster, there’s not much of a choice.

One is not like the other

New standards guide Q’s to give strengths-based feedback

Emergency dispatchers must develop, use a variety of skills

Becca Barrus There are some jobs that seem like they’ve been around forever, like farming. As soon as humans figured out that cultivating land was more efficient than hunting and gathering, we had farmers. On the other hand, there are jobs that seem like they were born yesterday, like social media coordinators. If you traveled

Dispatchers on duty during deadly California wildfire

Global appeal demands process planning

How will AI affect emergency dispatch?

Rural centers have unique challenges