Features

NAVIGATOR 2017 was a smash hit in New Orleans, Louisiana, USA.

• June 5, 2017
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As more people use cellphones to call for emergency help, these apps can help dispatchers send help.

• June 5, 2017
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One family had its share of 911 encounters when it embarked on a cross-country vacation.

• April 13, 2017
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• 162

Comm. centers everywhere are taking more and more calls on drug overdoses.

• April 13, 2017
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A look at agencies' community outreach efforts around the world.

• February 16, 2017
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• 331

There's no success without training.

• February 16, 2017
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Here's what some veteran dispatchers and calltakers say about their careers and public misconceptions about the profession.

• December 29, 2016
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"Nothing compares to having your A-team on, answering 911 calls, and talking to crews all while your fingers are flying across the keyboard recording the information".

• December 28, 2016
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A look at how trending sports injuries, and in particular concussions, are requiring EMTs and EMDs to be on their toes when it comes to Traumatic Brain Injury (TBI).

• October 17, 2016
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A look at the PPDS' Active Assailant (Shooter) Protocol and and how emergency dispatchers and calltakers play a critical role when such unfortunate tragedies happen.

• September 20, 2016
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• 486